Hi Marissa, The replacement bag...is stunning. Thank you for facilitating the replacement and the dust covers. Several days ago while standing in the line at CVS, the woman in back of me asked if my sling bag was a Parker Thatch. We spoke and I encouraged her to feel the leather. She was impressed and commented that she might order the sling in metallic. I left by adding that the customer service is outstanding. Thank you, Carol Knecht